Reset Toner Counter – Brother MFC-9970CDW Multifunction
This is my site Written by Grant on May 22, 2014 – 11:03 am

Here’s the procedure to reset the toner counters on this device:


  • Take note of the toner that is displayed as “empty”
  • Open the toner/drum cover flap and quickly press 1 on the keypad
  • The Toner Reset menu should appear
  • Use the touch screen to select the toner you wish to reset the counter on

I am not aware of the DRUM reset or other consumable resets on this device as yet — I would expect they are similar – perhaps try another number instead of “1” above?  I will try and remeber to investigate this when next in front of a 9970CDW


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